Frequently Asked Questions
Answers about our products, orders and delivery, blood testing, free consultations and corporate wellness.
About Medral Health
Request an at-home blood test, book a free consultation, enquire about corporate wellness or ask Mira about our services.
Blood Testing & Your Blueprint
Open Check Your Health, choose up to two health goals, and share your name, phone, email and pincode. Our team then contacts you to confirm the test panel and a collection slot.
Home collection is rolling out area by area. Share your pincode when you request a test and we will confirm whether we can reach you and which slots are open.
Your results are shared only with you. They are meant to guide your nutrition and are not a substitute for medical advice.
Deficiency flags disease risk. Optimal supports peak function. Vitamin D at 30 ng/mL is "normal" but 50-60 correlates with better immunity and recovery. Iron at the lower end of normal limits endurance. We identify the optimal zone where most people thrive.
Your blueprint shows which supplements are actually working for your body based on your blood markers, not guesswork. We identify what gaps remain, what you're wasting money on, and whether you're accidentally overdosing by duplicating ingredients. Every recommendation is validated by pharmacologists and doctors against your actual biology. Think of it as an audit of your current regimen.
Our Health Intelligence AI identifies patterns across 1 million+ evidence sources and generates supplement recommendations for your blueprint. It then goes through three layers of human review: a licensed health coach checks lifestyle alignment, a pharmacologist verifies dosing and interactions, and a doctor provides final medical oversight. Only then is your blueprint shared with you.
ChatGPT hallucinates, doesn't validate output, can't check drug interactions, and has no accountability. It can't cross-reference 50,000+ real journeys, flag dangerous interactions, distinguish optimal from "normal" ranges, or get reviewed by pharmacologists and doctors. That's the difference between guessing and knowing.
Drug-nutrient interactions are real. Vitamin K interferes with blood thinners, iron reduces antibiotic absorption, calcium affects thyroid medication. Every blueprint goes through pharmacologist review for interactions. High-risk combinations are flagged and removed. Always consult your physician before starting supplements.
Yes. Our Health Intelligence AI analyzes your blood work against 1M+ evidence sources and 50,000+ biomarker profiles. A pharmacologist verifies dosing and checks interactions. A doctor provides medical approval. No blueprint is delivered without human validation. Experts catch what AI might miss.
We partner with NABL and CAP-accredited labs that run triple-level quality control on every sample. Your blood gets tested with the highest of clinical standards.
At a regular lab, you pay ₹3,000+ for a report that shows green checkmarks next to 'normal' ranges. You're left wondering what any of it actually means. With us, you get the same full-body blood test for ₹1,499 (Essential), ₹2,999 (Advance), or ₹5,999 (Exclusive), but you also get a complete blueprint reviewed by a doctor, pharmacologist, and nutritionist that tells you exactly what to take, how much, when, and why. The test shows where you are. We show you how to close the gap.
You pick a time slot, and a phlebotomist shows up at your door with all the equipment. You'll need to fast for 10-12 hours before (water is fine, just no food or coffee). Sample gets collected in under 10 minutes, sent to the lab, and processed within 48 hours. You get your full blood work and personalized supplement blueprint 48-72 hours after collection.
Free Consultation & Mira
Yes. The consultation is free and comes with no obligation to buy anything.
Fill in the consultation form with your details and what you would like to discuss. We reply within 24 hours, Monday to Saturday, to schedule a time that suits you.
Personal supplement guidance, gut health, sleep and stress, weight management, hair and skin, heart health, or anything else about your routine and goals.
Mira is our AI assistant. Use the Ask Mira button on any page to get quick answers about our products, blood testing and how the site works. Mira does not give medical advice and is not a replacement for your doctor.
Corporate Wellness
We run blood testing drives for companies, in bulk and at the workplace. Our phlebotomists collect samples on-site, so employees do not need to travel to a lab.
Panels are tailored to your workforce and budget. A typical panel can include vitamin D, vitamin B12, iron and haemoglobin, blood sugar, cholesterol and lipids, thyroid, liver function and kidney function.
No. Individual results go only to the employee. The employer receives an anonymised summary of trends, never a named report.
Fill in the form on the Corporate Wellness page with your headcount and locations. The quote is free and without obligation, and we reply within one business day. It works for a single office or several locations.
Account & Support
An account lets you manage your profile and keep your Mira conversation across devices.
Use Forgot Password on the account login page to request a secure reset link.
Visit /pages/contact or use the phone, email or WhatsApp details listed in the footer.
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Message our team and we will get back to you within 24 hours on business days.
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